Shipping Policy
1. Order Processing Time
Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Costs
Shipping costs are calculated at checkout based on location and order size. Free standard shipping is available on orders over $50 (specific exclusions may apply).
3. Delivery Times
- Standard Shipping: 5-7 business daysÂ
- Express Shipping: 2-3 business days
Please note that delivery times may vary based on your location and unforeseen carrier delays.
4. Tracking Orders
Once your order ships, we’ll send you a confirmation email with a tracking link, allowing you to follow your package's journey.
5. International Shipping
We currently offer international shipping to select countries. Delivery times and costs vary by destination and will be calculated at checkout. Customers are responsible for any applicable customs fees.
6. Lost or Damaged Packages & Returns
If your package is lost or arrives damaged, please contact our Customer Service team within 7 days of the delivery date for assistance.
in Case of Refund Customer Have to Shoot The video of Delivery of Products, without video of delivery product cant to be refunded, it only can be exchange.
To start a return, you can contact us at thegroovyangel333@gmail.com. Please note that returns will need to be sent to the following address:
Groovy Angel.com
94, sector 7, Noida-201301
phone no:-7290003112
7. Contact Us
For further questions or concerns, please reach out to our Customer Service team at thegroovyangel333@gmail.com.